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Discover everything you need to know about transforming your dental practice’s revenue cycle with our expert billing and AR management services.
About Our Services
What comprehensive dental billing services do you offer?
We provide end-to-end dental billing solutions including claims processing, insurance verification, payment posting, denial management, patient billing, AR follow-up, and comprehensive financial reporting. Our services cover everything from initial patient registration to final payment collection, ensuring no revenue opportunity is missed.
Which practice management systems do you integrate with?
We seamlessly integrate with all major dental practice management systems including Dentrix, Eaglesoft, Open Dental, Curve, PracticeWorks, SoftDent, and many others. Our certified team is trained on multiple platforms and can adapt to your existing workflow without requiring system changes.
How do you differentiate from other billing companies?
Our unique approach combines advanced technology with personalized service. We provide dedicated account managers, transparent reporting, and performance guarantees. Unlike other companies, we work as an extension of your team, not just a vendor, ensuring alignment with your practice goals.
Results & Return on Investment
What measurable results can my practice expect?
Our clients typically see 15-30% increase in collections within 90 days, 40-60% reduction in AR aging, and over 95% first-pass claim acceptance rates. We also reduce administrative overhead by 30-50%, allowing your team to focus on patient care while improving your bottom line significantly.
What's your timeline for delivering improvements?
Initial improvements begin within 30 days of implementation. Significant results typically emerge by days 60-90 as we optimize processes and clean existing AR. Full optimization and peak performance are usually achieved within 4-6 months, with continued improvements thereafter.
Do you provide performance guarantees?
Yes, we stand behind our results with a comprehensive performance guarantee. If we don't improve your collections within 180 days, we'll continue working at no charge until we achieve the promised results. Your success directly impacts ours, creating perfect alignment of interests.
Workflow & System Access
How do you securely access our practice management system?
At Radiant Revenue Dental Billing, data security and HIPAA compliance are top priorities. We prefer to connect through your practice’s existing VPN access managed by your IT provider, ensuring all activity occurs within your approved, protected environment.
If a VPN connection is not available, we also offer an enterprise-grade, encrypted remote access solution featuring multi-factor authentication (MFA) and end-to-end encryption. This provides the same high level of protection and accountability while maintaining a seamless connection to your practice management system.
Every access method we use meets or exceeds current HIPAA and cybersecurity standards, ensuring your patient data remains private, protected, and fully compliant.
Will outsourcing billing disrupt our daily operations?
Not at all. Radiant Revenue Dental Billing is designed to work seamlessly behind the scenes, with most tasks performed outside of patient hours whenever possible.
A well-structured onboarding process is key to ensuring a smooth transition. We carefully plan and coordinate each step to maintain workflow continuity and prevent any interruption to patient care or team productivity.
In fact, most practices report improved efficiency, faster turnaround times, and reduced administrative stress after partnering with us — not disruption.
Can we maintain some billing functions in-house?
Absolutely. We offer flexible hybrid models where you can retain certain billing functions while we handle others. Whether you want to keep patient communications in-house or handle specific insurance types internally, we'll create a customized solution that fits your preferences and capabilities.
Security & Compliance
How do you ensure complete HIPAA compliance?
We maintain strict HIPAA compliance through comprehensive business associate agreements, encrypted data transmission, secure cloud infrastructure, regular compliance audits, and ongoing staff training. All team members undergo background checks, sign confidentiality agreements, and receive annual HIPAA certification. You may download a copy of our Business Associate Agreement (BAA) here.
Getting Started
What's the typical implementation timeline?
Most implementations are completed within 3-4 weeks, including onboarding, system integration, staff training, process documentation, and initial AR cleanup. We provide a detailed project timeline during consultation and maintain regular communication throughout the implementation process to ensure smooth transition.
What information and access do you need to begin?
We'll need secure access to your practice management system, recent AR aging reports, current fee schedules, insurance contracts, and patient demographic information. During our initial consultation, we provide a comprehensive checklist and guide you through each step of the setup process.
Are there long-term contracts or commitments required?
We offer flexible engagement terms with no long-term contracts required. Most clients prefer month-to-month agreements, though we provide discounts for longer commitments. You can cancel with 30 days' notice, and we ensure a smooth transition back to in-house billing if needed.
Ready to Bring Clarity to Your AR?
Still Have Questions?
Our dental billing experts are standing by to provide personalized answers and show you exactly how we can optimize your practice’s revenue cycle.